01. Overview
These Terms of Service (“Terms”) apply to the use of the Roof Express website and online request forms. By using this site, requesting a quote, or hiring our services, you agree to these Terms. Roof Express reserves the right to modify these terms at any time without prior notice.
02. Estimates and Scope
Note: Online estimates are preliminary.
Any estimate provided through this website is a preliminary, non-binding quote based on the information available at the time. Final pricing, timeline, and scope of work are confirmed in a formal written agreement only after a physical inspection and site verification by a Roof Express representative.
03. Scheduling and Cancellations
Scheduling depends on several factors, including but not limited to weather conditions, material availability, and existing job-site conditions.
- We reserve the right to reschedule jobs due to inclement weather (rain, high winds, extreme heat) for the safety of our crew and the integrity of your property.
- If you need to reschedule, please contact us as early as possible so we can adjust our production calendar accordingly.
04. Site Access and Safety
Roofing work involves heavy materials, ladders, and overhead hazards. For the duration of the project:
- Restricted Access: Please keep pets, children, and visitors away from designated work zones and drop areas.
- Property Access: Ensure safe access to the property (driveways, side gates) is available as agreed upon during the estimation phase.
- Vehicles: We may request that vehicles be moved to prevent damage from falling debris or to allow access for material delivery trucks.
05. Third-Party Links
This website may contain links to third-party websites (e.g., financing partners like Wisetack, review platforms like Yelp). Roof Express is not responsible for the content, privacy policies, or availability of these external sites.
06. Limitation of Liability
To the maximum extent allowed by law, Roof Express is not liable for indirect, incidental, or consequential damages arising from the use of this website. This provision does not limit any rights you may have under applicable California consumer protection laws regarding actual construction services performed.
07. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Questions about these Terms?
If you have any questions regarding our Terms of Service, please contact our administrative office.